Shipping & Delivery

We currently ship exclusively within the United States.

Processing Time

Orders are forwarded to the relevant fulfillment partner after receipt.

Processing or production usually takes approximately 2–5 business days. Processing may take longer for some products, during periods of high demand or for larger orders.

Processing time is not included in the subsequent shipping time.

Shipping & Delivery Time

After processing is complete, your order is handed over to the relevant shipping carrier.

The actual shipping time depends on the product, fulfillment location, carrier and delivery address.

As a general guide, delivery after dispatch may take approximately 1–8 business days . All delivery times are estimates, not guaranteed delivery dates. Printful currently lists approximately 1–8 business days for US shipments, depending on the shipping method; Supliful currently lists approximately 2–4 business days for regular US shipping. Printful Help Center

Shipping Costs

Standard shipping within the USA is free, unless otherwise stated at checkout.

Any additional costs for a particular shipping method will be shown at checkout before you complete your order.

Track Your Order

Once tracking information is available for your order, you will receive a shipping confirmation with a tracking link.

After a shipping label is created, it may take some time for the carrier's tracking information to update.

Multiple Packages

Because our products may ship from different fulfillment partners or production locations, an order may arrive in multiple separate packages .

You may receive separate tracking information for each package.

Alaska & Hawaii

Our dietary supplements are not currently shipped to Alaska or Hawaii.

Shipping availability may differ for other product categories, particularly clothing and print-on-demand products.

State Restrictions

Certain dietary supplements may not be available in some US states due to legal requirements or shipping restrictions.

This may particularly affect certain products for New York .

If a product cannot be shipped to your delivery address, the order may be declined or canceled.

Delays

Shipping and delivery times are estimates.

To the extent permitted by law, we are not responsible for delays caused by carriers, weather, high seasonal demand, fulfillment partners, incorrect or incomplete address details, or other circumstances beyond our reasonable control.

Incorrect Delivery Address

Please check your delivery address carefully before completing your order.

If an order cannot be delivered because the customer provided an incorrect or incomplete address, additional charges may apply for redelivery.

Contact

For questions about your delivery, contact us at:

Sick Story LLC
support@sick-story.com